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Tenant services Wextons

Tenants

Find Your Perfect Rental Property With Wextons

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Find Your Ideal Home

At Wextons, we know that renting a property is just as important as buying one. Your rental home should meet your needs, whether you’re looking for a house for rent or a rental property with current tenants. We prioritize your requirements to find the perfect fit for you.

Explore transparent fees and terms for landlords, sellers and tenants alike, alongside some of the most frequent questions we get from tenants here at Wextons.

Why Choose Wextons To Help You Find a New Home?

Working with experts in the market

Unbiased advice at no extra cost, especially if you’re relocating from outside London.

Feeling like in your own home

Whether you are looking for a flat share or a whole property to call your home we ensure we match you perfectly for your own comfort.

No hidden fees

There are no hidden fees that show up out of nowhere, we discuss freely, openly and we’re always transparent about what to expect.

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Looking For A New Home?

Looking for rental properties in London, England but unsure where to start? Whether you’re searching for a house for rent near you or need advice on how to rent houses properties London, understanding your rights and the rental process is key.

Let us help you find the perfect rental property in England with expert guidance and exclusive listings.

Register With Us

Get exclusive information, access & updates as new rental properties become available.

Tenants FAQs

Deposits:

  • Deposit for a long let tenancy: Equivalent to five weeks’ rent
  • Deposit for a short let tenancy: £700 or equivalent to one week’s rent (whichever is greater)
  • Advance Rent: 1 month

Other costs:

  • Contract Administration: £50
  • Late Rent 14 Days Overdue: 3% above Bank of England base rate
  • Default fee for lost keys or other respective security devices: Actual cost of replacement

Under the 2014 Immigration Act, landlords must confirm a tenant’s legal right to rent in England. Before securing houses rent properties London, all adult tenants must pass a Right to Rent check.

  • Deposit for a long let tenancy: Equivalent to five weeks’ rent
  • Deposit for a short let tenancy: £700 or equivalent to one week’s rent (whichever is greater)
  • Advance Rent: 1 month

  • Verification of your passport, visa, ID, or birth certificate
  • Copies of documents for record-keeping purposes
  • Confirmation of your legal right to reside in England

No. Without proper documentation, you cannot legally secure a rental property. Every adult tenant in a household must pass the Right to Rent check—if one fails, the entire tenancy could be denied.

We also work with short-lets and serviced apartments if you’re looking to just settle for a few weeks or months. It could also be an alternative for you while you get acquainted to London, the area, or come work in the capital. It also takes the pressure off you to find something more permanent quickly.

For a long let we will need details of your previous landlord or estate agents, bank, employee and/or character references to demonstrate proof of income. For a short-let proof of address, proof of ‘Right to Rent’ and original ID.

If bills are not included in your rental agreement, we will take notes of meter readings at the start of your tenancy, you will be responsible with transferring or setting up accounts under your name as soon as you move in. At the end of your tenancy, you will also be responsible with contacting the utility companies to remove your name from the property and passing over last meter readings.

Depending on your rental agreement, rent is usually paid monthly by setting up a direct debit with your bank. For short-lets full payment is required prior to you moving in.

We usually recommend being upfront and discussing any financial issues you face as soon as possible with your agent. Bear in mind, based on your contract, late fees might incur, and letters will be issued.

Once your tenancy starts you should be given a main point of contact to reach out to for support, issues with your tenancy, or any maintenance required at the property.

The main thing to remember is that you are responsible for rent until the end of the contract or its break clause point. If the landlord agrees to re-market the property and once a new tenant is found, then your liability will be reduced to covering the landlord’s commission and any other expenses from when the property is re-let.

There will be a check-in inventory you need to go through to ensure everything is left as you found it. You will also need to arrange a professional cleaning service based on Wextons standards and ensure you remove yourself from any utility bills. Once we go through the check-out process, we communicate with you the status of your deposit.

Yes, we can. Just get in touch and we can book your end of tenancy clean.

No. Please leave the property as noted in the inventory check in. You will be charged for removal costs for unwanted items.

Your landlord has up to 10 days after the end of your contract to review the property and decide if deductions from your deposit are necessary. Once agreed your deposit will be sent back to you by bank transfer and this can take up to 3-5 working days to clear into your account.

Deposits:

  • Deposit for a long let tenancy: Equivalent to five weeks’ rent
  • Deposit for a short let tenancy: £700 or equivalent to one week’s rent (whichever is greater)
  • Advance Rent: 1 month

Other costs:

  • Contract Administration: £50
  • Late Rent 14 Days Overdue: 3% above Bank of England base rate
  • Default fee for lost keys or other respective security devices: Actual cost of replacement

Under the 2014 Immigration Act, landlords must confirm a tenant’s legal right to rent in England. Before securing houses rent properties London, all adult tenants must pass a Right to Rent check.

  • Deposit for a long let tenancy: Equivalent to five weeks’ rent
  • Deposit for a short let tenancy: £700 or equivalent to one week’s rent (whichever is greater)
  • Advance Rent: 1 month

  • Verification of your passport, visa, ID, or birth certificate
  • Copies of documents for record-keeping purposes
  • Confirmation of your legal right to reside in England

No. Without proper documentation, you cannot legally secure a rental property. Every adult tenant in a household must pass the Right to Rent check—if one fails, the entire tenancy could be denied.

We also work with short-lets and serviced apartments if you’re looking to just settle for a few weeks or months. It could also be an alternative for you while you get acquainted to London, the area, or come work in the capital. It also takes the pressure off you to find something more permanent quickly.

For a long let we will need details of your previous landlord or estate agents, bank, employee and/or character references to demonstrate proof of income. For a short-let proof of address, proof of ‘Right to Rent’ and original ID.

If bills are not included in your rental agreement, we will take notes of meter readings at the start of your tenancy, you will be responsible with transferring or setting up accounts under your name as soon as you move in. At the end of your tenancy, you will also be responsible with contacting the utility companies to remove your name from the property and passing over last meter readings.

Depending on your rental agreement, rent is usually paid monthly by setting up a direct debit with your bank. For short-lets full payment is required prior to you moving in.

We usually recommend being upfront and discussing any financial issues you face as soon as possible with your agent. Bear in mind, based on your contract, late fees might incur, and letters will be issued.

Once your tenancy starts you should be given a main point of contact to reach out to for support, issues with your tenancy, or any maintenance required at the property.

The main thing to remember is that you are responsible for rent until the end of the contract or its break clause point. If the landlord agrees to re-market the property and once a new tenant is found, then your liability will be reduced to covering the landlord’s commission and any other expenses from when the property is re-let.

There will be a check-in inventory you need to go through to ensure everything is left as you found it. You will also need to arrange a professional cleaning service based on Wextons standards and ensure you remove yourself from any utility bills. Once we go through the check-out process, we communicate with you the status of your deposit.

Yes, we can. Just get in touch and we can book your end of tenancy clean.

No. Please leave the property as noted in the inventory check in. You will be charged for removal costs for unwanted items.

Your landlord has up to 10 days after the end of your contract to review the property and decide if deductions from your deposit are necessary. Once agreed your deposit will be sent back to you by bank transfer and this can take up to 3-5 working days to clear into your account.

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Ritu Shah
Excellent services! Shakil and team have been fantastically doing this! Have been associated with them for more than 2 years now, Highly recommend them! 👍🏻
Stuti Agrawal
My experience with Wentworth has been excellent from the very start and continues to be so. The entire process - from viewing to moving in - was smooth and hassle-free. Shakil has been clear in his communication, always helpful, and quick to respond. He ensured the property was ready & deep cleaned ...
Akhil gupta
Good and reliable service with prompt response rate. Nice properties in the portfolio and overall pleasant experience with this agent.
Casey Westwater
Reliable, friendly team always to help. Definitely recommend!
Bhavi Chordia
Shaqil has been very helpful. The properties showed by him are immaculate. Highly recommended.
Giorgi Xiaoyu Zhang
I had a great experience with Wentworth Properties. The team is always very responsive, and any issues are resolved incredibly quickly. Shakil and Tracy in particular, were very professional and responsible, ensuring everything was handled smoothly. They are very caring and willing to go an extra m...
beckie_di
Christaki Petrai
One of the best……,
Abdus Salam
Superb customer service. Will never rest until you find the perfect property. Thoroughly recommend them.
Saud Bin khalid
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Customer Reviews 5
Based on 18 reviews