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Void properties cost landlords thousands of pounds in insurance claims every year. Unoccupied properties are at a higher risk of damage, so in addition to missed rent and covering bills during voids, ensuring that your insurance remains valid is essential to avoid additional costs.

Insurance policies will often cover the financial impact of any issues that occur during voids, but certain criteria must be met, such as conducting weekly or fortnightly inspections to keep the insurance valid. If these inspections are not completed while the property is unoccupied, any claim may be rejected.
Whether you have a void period between tenancies, whilst you are renovating or waiting to sell the property, this checklist covers everything landlords in Hackney, Greenwich and Canning Town need to inspect to make sure insurance cover remains valid.
A void property inspection refers to the property condition and security checks that should be completed while a property is unoccupied and is usually a requirement from your insurer. The purpose of the inspection is to mitigate risks such as leaking water pipes, theft and vandalism while the property is empty.
As soon as your property becomes vacant, you should check the terms of your insurance to see how regularly inspections need to take place. Many insurers require weekly or fortnightly inspections, and some may request that a professional inspection service is used. Alternatively, a landlord or property manager may be deemed suitable for performing void inspections.
Inspections are required to make sure that the property is secure and to identify and problems before they cause costly repairs. Your insurer may ask for inspections to be documented to prevent the cover from becoming void. If the conditions of the insurance policy are not met, landlords may have to pay for repairs themselves.
Want to find out more? Protecting your rental income during a void is equally important – discover how much rent guarantee insurance costs, understand the process for dealing with a tenant not paying rent, and read our advice on how to create a rental property inventory to safeguard against end-of-tenancy disputes.
These are the main reasons that void property inspections must be completed:
Insurance Compliance – Regular inspections will usually be a requirement from your insurer and non-compliance can invalidate your cover. The terms vary depending on the insurer, so it is important to check the specific requirements of your insurance policy.
Prevent Costly Damage – Unoccupied properties are a higher risk of damage such as water damage from leaking pipes when there is nobody living in the property to report an issue to get it resolved before it causes more significant damage. Vacant properties are also more likely to be targeted for theft or vandalism, which can result in costs such as replacing broken locks.
Legal and Safety Obligations – Even when your property is empty, you still have legal and health and safety obligations, such as ensuring the property is secure against arson and that the property structure is safe.
When conducting a void property inspection, these are the essential areas to cover:
Carry out a comprehensive inspection from the outside of the property, including checking that any fencing is secure. Look for any structural issues, including broken or missing roof tiles, blocked gutters and any problems that could endanger the public. If there is a garden, make sure that there are no overgrown hedges and keep the garden tidy to avoid alerting people that the property is empty.
Check windows and doors for any signs of tampering or weaknesses that could be compromised and test locks to make sure they are working. Installing automated lighting timers helps to make the property look like there is somebody living there. Test any alarms or CCTV systems.
Water damage is one of the most common and costly issues when they go undetected for an extended period of time. A small leak can cause structural damage, so inspect all pipework, radiators, boilers and sanitary fixtures for any signs of leaks. Check walls and ceilings for signs of damp and test smoke and carbon monoxide alarms. Do a visual inspection of electrics to look for any signs of burn marks on sockets.
Empty properties can be targets for illegal connections so you should look for any signs of this such as meter boxes being open or if there are any exposed cables. If there is a smell of gas or a hissing noise, then you should call out a Gas Safe registered engineer.
It is a good idea to contact your insurer to check exactly what documentation they require but this will usually include a comprehensive list of all the checks that have been completed, the dates of inspections and any risks that were identified and the course of action taken. Taking photographic evidence is highly recommended.
You should inspect the void property as frequently as your insurer requires, with timestamped photos to show you have complied with their terms. Most insurers request that inspections are performed on a weekly basis and even if they have a longer timeframe, weekly inspections will help you to identify any issues and keep the property secure.
These are the most common types of issues that are discovered during void inspections:
Void periods can cause challenges for landlords, from missed rent payments and covering council tax and utility bills, to the higher risk of property damage while the property is unoccupied.
Want to know more? Understanding your wider landlord obligations goes hand in hand with void management – explore our guide to the legal responsibilities of a landlord, find out what property management involves, and learn about landlord electrical safety rules to keep your property compliant at every stage.
Most insurance policies require inspections on either a weekly or fortnightly basis, but the exact frequency depends on your specific insurer. Check your policy documents as soon as the property becomes vacant, as the required schedule can vary.
Even if your insurer allows longer gaps between inspections, more frequent visits give you the best chance of catching problems early. Some policies also specify that inspections must be carried out by a particular type of person, such as a professional inspector or the policyholder themselves, so confirm this at the same time.
If your insurance policy requires regular inspections and you fail to carry them out, your insurer can reject any claim you make during the void period. This means you would be personally liable for the full cost of any damage, whether that is water damage from a burst pipe, vandalism, or theft.
Beyond insurance, neglecting inspections can also lead to legal issues — for example, if a structural problem causes injury to a member of the public or a neighbouring property is affected by a leak originating from yours, you could face liability claims. Local authorities may also serve notices if the property becomes a nuisance.
In many cases, yes. Most insurers accept inspections carried out by the property owner or a nominated property manager, provided the inspections are documented properly and completed within the required timeframe.
However, some policies stipulate that a professional inspection service must be used, particularly for higher-value properties or those left vacant for extended periods. If you do inspect the property yourself, make sure you follow a consistent checklist and keep thorough records, as your insurer may ask to see evidence that inspections were completed to the required standard.
A thorough report should cover the date and time of the inspection, the name of the person carrying it out, and a systematic record of every area checked — external, internal, security and utilities. For each area, note the current condition and flag anything that has changed since the previous visit. Include timestamped photographs of all key areas, especially anything that could develop into a problem.
If you identify a risk or defect, record the action you have taken or plan to take, along with any tradespeople instructed. Keeping a consistent format from one inspection to the next makes it straightforward to demonstrate compliance if your insurer requests proof.
Most standard landlord insurance policies define a property as unoccupied after 30 consecutive days, at which point the terms of cover typically change. Some insurers reduce the scope of cover automatically — for example, excluding escape of water or malicious damage — while others require you to notify them and switch to an unoccupied property policy.
A small number of policies use a shorter or longer threshold, so check yours carefully. If you know in advance that the property will be empty for an extended period, contact your insurer before the void begins to make sure your cover remains appropriate.
This depends entirely on the terms set by your insurer. Weekly inspections are the most commonly required frequency and are generally recommended as best practice, even where the policy allows fortnightly visits. If your property is in an area with higher crime rates, or if there are known risks such as older pipework, your insurer may insist on weekly visits regardless.
Some specialist unoccupied property policies offer more flexible terms in exchange for additional security measures such as monitored alarms or water leak detection systems. Always confirm the exact requirement with your insurer in writing.
A void inspection is a recurring security and condition check carried out while a property is unoccupied, focused on identifying risks such as leaks, break-ins, fire hazards and structural deterioration. It is typically required by insurers on an ongoing basis throughout the void period.
An inventory check, by contrast, is a one-off record of the property’s contents and condition at a specific point in time — usually at the start or end of a tenancy. Inventories are used to assess whether a tenant has caused damage and to support deposit disputes, whereas void inspections are about protecting the property and maintaining insurance compliance while it sits empty.
They can, particularly if your property is some distance from where you live or if you manage multiple properties. The cost of a professional inspection service — typically between £20 and £50 per visit — is often far less than the excess on an insurance claim, let alone the cost of an uninsured loss.
Professional inspectors also tend to use standardised reporting formats that satisfy insurer requirements, reducing the risk that a claim is rejected on a technicality. For landlords who cannot reliably commit to the required inspection schedule themselves, using a professional service is a practical way to stay compliant without the stress of managing it personally.
Requirements vary between insurers, but as a minimum you should expect to provide dated inspection reports confirming which checks were carried out, timestamped photographs of the property’s condition, and a record of any issues found along with the remedial action taken.
Some insurers also require written confirmation that the property has been secured to a specific standard — for instance, that all windows and external doors are locked and that water has been turned off at the mains if the property will be vacant over winter. Keep copies of all correspondence with your insurer, including the notification that the property is unoccupied, so you can demonstrate you have met every condition of your policy.
The most effective approach combines physical security with the appearance that the property is occupied. Ensure all entry points are secured with robust locks and consider fitting key-operated window locks if they are not already in place. Automated lighting on timers and a visible alarm system act as strong deterrents. Externally, keep the property well maintained — an overflowing letterbox, drawn curtains during the day, or an unkempt garden are all signals that a property is empty.
Ask a neighbour or nearby contact to keep an eye on the property between inspections and report anything unusual. If the void period is likely to be prolonged, property guardianship schemes offer a legal arrangement where vetted occupants live in the property at a reduced rate, providing a physical presence that significantly reduces the risk of unauthorised entry.
At Wextons, we help landlords in Shoreditch, Whitechapel and Bromley to navigate these issues through our guaranteed rent service and property management service, which includes comprehensive void inspections. Contact us if you would like to find out more about how we can help you.
Begin your journey with a free property valuation, and benefit from our guaranteed rent or property management service.
Contact us, and we will be more than happy to help you.
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